Privacy Policy – Merlot Group Pharmacies

At Merlot Group Pharmacies, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you interact with our website, particularly through our Contact Us submission form.

1. Information We Collect
When you fill out our contact form, we may collect the following personal information:

  • Name
  • Phone Number
  • Email Address

This information is collected solely to respond to your inquiries, provide support, and improve your experience with our services.

2. How We Use Your Information
We use the information you provide to:

  • Respond to your questions or requests.
  • Provide you with information about our services and promotions (if you have opted in).
  • Improve our website, products, and customer service.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. How We Protect Your Information
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Access to your information is limited to our employees and service providers who require it to carry out their duties.

4. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

5. Your Rights
You have the right to:

  • Access the personal information we hold about you.
  • Request correction or deletion of your personal information.
  • Opt out of receiving marketing communications from us.

To exercise any of these rights, please contact us at:

Email: merlot@merlot.co.za
Phone: 021 557 0849

6. Cookies and Tracking
Our website may use cookies to enhance your browsing experience. Cookies do not collect personal information unless you voluntarily provide it through our forms.

7. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. We encourage you to review this policy periodically.

8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

 

Merlot Group Pharmacies
Email: merlot@merlot.co.za
Phone: 021 557 0849